Department: Customer Service Operations
Job Location: Malaysia

Career Highlights

  • Opportunity to learn and develop your skills in a growing work environment
  • Young and dynamic work culture
  • We believe in creating LEGENDS and you can be the next one!

Highly Desired skills:

  • Proven experience as Customer Service Executive in any related industry
  • Proficient in basic office skills such as Word, Excel, PowerPoint, etc.
  • Cheerful personality, good communication and interpersonal skills
  • Team Player

Nice to Have skills:

  • Proven experience in using Zendesk and Salesforce
  • Working independently whenever necessary

You will play an important role in:

  • Efficiently attend to all enquiries from customers and clients via phone, email and chat within specified Turn-Around-Time
  • Able to assist and resolve customers and clients’ issues promptly
  • Liaise with relevant Operations Team to resolve issues within timeline

You will be required to;

  • Learn and understand all operational tasks, scope and duties within the entire Operations team
  • Handle any other tasks, projects or ad-hoc duties that may be assigned from time to time by the Operations GM

Why join us?

  • We are a leading technology-empowered logistics platform in South-East Asia offering a comprehensive and integrated marketplace model, where we connect professional drivers with corporate and individual customers through game-changing technology.
  • We offer an attractive remuneration package including medical and other employee care benefits
  • We believe in creating a harmonious working environment that celebrates each individual performance
  • We provide safe and comfortable working environment ensuring employee satisfaction is always taken care of

Working hours: 6 days per week, able to commit to 12 hours shift rotations during   

                           peak period

Location           : Bukit Jelutong

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